Alright bestie, let’s spill the tea on your privacy at Doris Loves – we’re as serious about keeping your info safe as we are about making sure your temporary tats are fire! This is how we handle your personal deets when you’re hanging out with us. (And yeah, we’re keeping it totally legit with GDPR – gotta stay iconic and compliant!)
1. What’s the Deal with Your Data? (The Intro)
We’re all about keeping your personal stuff on lock and only using it when we really need to. This lowdown explains how we grab, use, and protect your info when you hit up our website (www.dorisloves.co.uk) or use our services. By giving us your data, you’re basically saying you’re over 13 – just so ya know!
Our Digits:
Data Controller (aka, the one in charge): Doris Loves Our Inbox: hello@dorisloves.co.uk
Got any drama with your data? Hit us up first – we’re here to sort it! But if you really need to, you can also chat with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
2. The Deets We Might Peep (But Only If We Need To):
We only snag the info that’s gonna help us run things smoothly and make your Doris Loves experience extra awesome. Here’s the kind of stuff we might collect:
Your Personal Vibes:
- Who You Are (Identity Data): Your name, username, birthday (so we can send you bday love!).
- How to Reach You (Contact Data): Your address, email, phone number (for shipping those fire tats!).
- Your Wallet Deets (Financial Data): Payment info (securely handled, promise!).
- Your Shopping History (Transaction Data): What you bought and when.
- Your Faves (Profile Data): What you like, your feedback, survey answers (help us level up!).
- How You Use Our Site (Usage Data): What pages you visit, what you click on.
- Your Tech Stuff (Technical Data): Your IP address, browser type, phone OS (helps us keep the site running smoothly on all your devices).
- Your Marketing Preferences (Marketing Data): If you wanna get our emails with all the cool new stuff (you can say no!).
We might also grab some general info that doesn’t ID you – it’s all anonymous and helps us see the bigger picture.
3. How We Get Your Info (The Gathering):
- Straight From You: When you fill out forms, place an order, or slide into our DMs.
- Automatically: Through cookies and when you’re just browsing our site (check out our Cookie Policy for the full scoop!).
- From Other Cool Folks: Like Google Analytics, who help us see how people are using our site.
Peep our Cookie Policy for all the cookie deets!
4. How We Actually Use Your Info (The Why):
We use your data to:
- Get your awesome orders to your doorstep.
- Manage your account and keep in touch.
- Send you our freshest drops and deals (if you’re into that!).
- Make our website and services even better for you.
We’ll only use your info when it’s totally legal, like when you place an order (that’s a contract!), if the law says we have to, or if we have a legit reason (like making our site super user-friendly).
5. Who Else Sees Your Data (Sharing is Caring, But Carefully):
We only share your info when it’s absolutely necessary and with our trusted partners who are just as serious about your privacy:
- Our Helpers (Service providers): Like the tech wizards who keep our site running and the payment processors who handle your cash securely.
- The Legal Eagles (Legal and regulatory bodies): If we’re legally required to share.
- If Things Change (Business transfers): If we ever sell or merge Doris Loves (hopefully not!).
We make sure all our partners treat your data like gold.
6. Your Data Going Global? (International Transfers):
Some of our partners might be based outside the UK. When we send your data internationally, we make sure it’s protected with things like contracts approved by the UK or other legit ways to keep it safe.
7. Keeping Your Info on Lock (Security Measures):
We’ve got some serious security in place to protect your data from anyone who shouldn’t see it, from getting lost, or being misused. Only the people who need to see your info can, and they’re sworn to secrecy!
8. How Long We Keep Your Stuff (Data Retention):
We’ll only keep your data for as long as we need it for what we collected it for, or if the law tells us to (like keeping tax deets for a few years). Once we’re done with it, we’ll delete it securely or make it anonymous so it can’t be traced back to you.
9. Your Power Moves (Your Rights):
Under data protection laws, you’ve got rights when it comes to your personal data, including:
- Seeing your data (Access).
- Fixing any mistakes (Correction).
- Asking us to delete your data (Erasure).
- Telling us to chill out on using your data in certain ways (Restriction or objection to processing).
- Getting your data in a portable format (Data portability).
- Changing your mind about us using your data (Withdrawing consent – if you gave it!).
Wanna exercise your rights? Hit us up at hello@dorisloves.co.uk.
10. Links to Other Sites (Third-Party Links):
Our site might have links to other websites. We’re not responsible for their content or how they handle your privacy, so make sure you read their policies before sharing your info with them.
11. Cookies (Yep, Still Talking About Them):
Cookies help our website work better and make your experience smoother. Check out our full Cookie Policy for all the deets!
We’re all about making your Doris Loves experience as smooth and fun as possible – and that includes looking after your privacy. Thanks for being part of the Doris Loves fam! 💖